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Reimbursement Specialist - 162410 in Phoenix, AZ at Preferred Homecare | LifeCare Solutions

Date Posted: 6/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Reimbursement Specialist performs administrative and entry level reimbursement functions at the regional billing office. This position oversees the accounts receivable functions including qualification of appropriate documentation and billing. Ensures compliance with all government, contract, and company policies and regulations. Identifies payment trends and helps to coordinate collection activities. Identifies denial trends and corrects situation.
Essential Duties and Responsibilities include the following.  Other duties may be assigned. 
  • Prepare and handle billing for accounts to ensure timely reimbursement 
  • Identify insurance requirements including DMERC and Medicaid qualifications needed to ensure payer requirements are met 
  • Verify balances and receipts of all cash payments
  • Research overdue accounts and follow up by mail and/or phone to insurance carriers or customers on delinquent payments
  • Review claims denied for payment or underpaid claims 
  • Resubmit claims with proper documentation for further carrier review 
  • May coordinate collection activities for delinquent accounts by preparing information for collection agencies
  • Post payments and service dates to accounts to ensure accurate payment status and accurate account activity
  • Research unidentified payments using internal sources, written communication or phone inquiries to determine appropriate accounts to post payments 
  • Respond to customer inquiries regarding account status in a timely manner 
  • Research customer accounts thoroughly and documents appropriately 
  • Resolve discrepancies and prepare adjustments and refunds as necessary
  • Audit incoming paperwork for completeness and accuracy to ensure proper documentation for billing purposes
  • Records batches received and documents errors 
  • Brings recurring issues to the attention of management
  • Maintain accurate and current data files on all accounts
  • High school diploma or GED equivalency
  • One year reimbursement and/or insurance experience preferred.  Infusion, Home Health, or DME experience preferred
  • Strong interpersonal, communication, and organizational skills


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