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Benefits Administrator- 162496 in Phoenix, AZ at Preferred Homecare | LifeCare Solutions

Date Posted: 7/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Title: Benefits Specialist
Reports To: Total Rewards Manager
FLSA Status: Non-Exempt
Department:  Human Resources
Division: Corporate
Location: Phoenix, AZ
Summary: The Benefits Specialist assists in the administration of the Total Rewards programs aimed at attracting and retaining employees.  This position serves as the primary daily administrative contact for Benefits and provides daily support in administering all employee benefits such as health and welfare, dental, life, disability, voluntary plans, 401k, vacation, sick leave, and leave of absence.
Essential Duties and Responsibilities include the following.  Other duties may be assigned. 
  1. Educates employees regarding benefit programs including plan features, eligibility, and premium information.  
  2. Conducts benefits portion of new employee orientation and assists new employees in completing on-line enrollments.
  3. Resolves benefit administration issues, working as liaison between employees and vendors to resolve discrepancies and errors, and updates records in HRIS and vendor portals accordingly.
  4. Processes all benefit enrollments, such as new hire, rehire, etc.
  5. Reviews requests for benefit changes, verifies qualifying event eligibility, obtains appropriate documentation, and processes accordingly.
  6. Performs monthly reconciliation of carrier billing invoices and works with leader to ensure invoices are paid accurately and in a timely manner.
  7. Coordinates collection of past due employee benefit premiums due to leaves, etc.
  8. Keys 401k deferral elections and loans in to HRIS system and audits payroll registers.
  9. Provides vendors appropriate documentation for life, pension, and disability benefits claims.
  10. Processes leave of absence approvals in HRIS system.
  11. Prepares and audits monthly ACA benefits offering report to ensure ACA compliance. Resolves conflicts.
  12. Provides assistance with FSA and 401k nondiscrimination testing and other regulatory testing/audits.
  13. Serves as a primary contact for and supports activities associated with open enrollment.
  14. Assists in monitoring eligibility files and carrier connection feeds, and works with vendors to resolve errors that occur.
  15. Pulls reports/data, researches, collects information, assists in analysis, etc. as needed.
  16. Assists in preparing materials and in presenting benefit plan changes to employees.
  17. Maintains employee benefit files and other record keeping, and audits employee file paperwork.
  18. Performs other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education/Experience:
  1. Requires minimum 2+ years of equivalent experience supporting health and welfare benefits plans
  2. Requires Bachelor’s degree in Business, Human Resources, or related field, OR an additional two years related experience/training; or equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved.
  3. Requires professional communication skills resulting in ability to give presentations to groups of employees
  4. Requires proficient PC Skills (Microsoft Office, Outlook, HRIS database)
  5. Requires Intermediate Excel (or spreadsheet application) Skills
  6. Must be able to perform in fast-paced, demanding environment and manage sensitive, confidential issues.
  7. Must have effective interpersonal, written and verbal communication skills.
  8. Must be able to maintain excellent employee and carrier relationships.
  9. Requires ability to follow direction, identify priorities, use sound judgment, and have excellent time management skills.
  10. Demonstrated problem-solving skills.
Preferred Education/Experience:
  1. 3+ years related benefits experience with health and welfare plans
  2. Intermediate to advanced knowledge of benefits regulatory environment, Federal and State of Arizona, and/or State of Colorado, and/or State of Nevada.
Computer Skills:  To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Payroll systems; Internet software and Human Resource systems as outlined above. 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to see, talk, and hear. The employee is occasionally required to stand; walk and reach with hands and arms.